We understand that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, www.envoride.com, and will only collect and use personal data in ways that are described here, and in a manner that is consistent with our obligations and your rights under the law. 
 
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of our Privacy Policy is deemed to occur upon your first use of our site. If you do not accept and agree with this Privacy Policy, you must stop using our site immediately.

​​Information about us
Our website is owned and operated by Envo Ride Ltd, a limited company registered in England and Wales under company number 12407051, whose registered address is 150 High Street, Sevenoaks, TN13 1XE.

What does this policy cover?
This Privacy Policy applies only to your use of our site. Our site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them. Consequently, we cannot be held responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this Privacy Policy.

Your rights
As a data subject, you have the following rights under the GDPR, which this Policy and our use of personal data have been designed to uphold:

• ​The right to be informed about our collection and use of personal data.
• The right of access to the personal data we hold about you.
• The right to rectification if any personal data we hold about you is inaccurate or incomplete (please contact us using the details below).
• The right to be forgotten – i.e. the right to ask us to delete any personal data we hold about you. 
• The right to restrict (i.e. prevent) the processing of your personal data.
• The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation).
• The right to object to us using your personal data for particular purposes.
• Rights with respect to automated decision making and profiling. 

If you have any cause for complaint about our use of your personal data, please contact us using the details provided below and we will do our best to solve the problem for you. If we are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office (ICO). For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.

What data do we collect?
​We may collect some or all of the following personal and non-personal data (please also see the section Our use of cookies, below, on Our use of Cookies and similar technologies.

• Name
• Home address
• Payment details
• Contact information such as email addresses and telephone numbers
• Other information relevant to customer surveys and/or offers

How do we use your personal data?
All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with our obligations and safeguard your rights under the GDPR at all times. For more details on security see the section below: How and where do we store your personal data?
 
Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:

• To process your order and obtain payment
• To apply for the UK Government’s Plug-in Motorcycle Grant which will require the provision of your information to OLEV
• Replying to emails from you
• Internal record keeping
• Supplying you with emails that you have opted into, such as promotional emails about new products, special offers or other information which we think may be of interest to you (you may unsubscribe or opt-out at any time by emailing info@envoride.com)
• Analysing your use of our website to enable us to continually improve our website and your user experience

With your permission and/or where permitted by law, we may also use your data for marketing purposes which may include contacting you by email with information, news and offers on our products and services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that we fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003. 
 
Consent
You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it. 
 
We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data is then destroyed unless its retention is required to satisfy legal requirements or to protect our legitimate interests. 
 
How and Where Do We Store Your Personal Data?
We only keep your personal data for as long as we need to in order to use it as described in the section above How do we use your personal data?, and/or for as long as we have your permission to keep it. Your data will only be stored in the UK and EEC. Data security is very important to us, and to protect your data we have taken suitable measures to safeguard and secure data collected through our site. Steps we take to secure and protect your data include:

• Your data is encrypted and stored within the Microsoft Office 365 cloud platform in secure data centres
• Access to your data is controlled using secure access rights management and is strictly limited to authorised users only

 
Data sharing
We will not share any of your data with any third parties other than for the purpose of processing any Warranty claim, when your information will be shared with the relevant importer / manufacturer. In certain circumstances, We may be legally required to share certain data held by us, which may include your personal data, for example, where we are involved in legal proceedings, where we are complying with legal obligations, a court order, or a governmental authority.
 
What happens if our business changes hands?
We may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of our business. Any personal data that you have provided will, where it is relevant to any part of our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by us.  In the event that any of your data is to be transferred in such a manner, you will not be contacted in advance and informed of the changes.

How can you control your data?
In addition to your rights under the GDPR, set out in the section above: Your rights, when you submit personal data via our site, you may be given options to restrict our use of your data. In particular, we aim to give you strong controls on our use of your data for direct marketing purposes, including the ability to opt-out of receiving emails from us which you may do by unsubscribing using the links provided in our emails and at the point of providing your details. 

Your right to withhold information
You may access our website without providing any data at all. You may restrict our use of Cookies. For more information, see the section below: Our use of cookies. 
 
How can you access your data?
You have the right to ask for a copy of any of your personal data held by us (where such data is held). Under the GDPR, no fee is payable and we will provide any and all information in response to your request free of charge. Please contact us for more details at info@envoride.com, or using the contact details below. 
 
Our use of cookies
Our site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by the web-hosting service, Weebly (on which our site is built and run) and are used only to facilitate the operation of the service and improve your experience of our site.
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• You can find more information about cookies on the About Cookies website: http://www.aboutcookies.org.uk
• You can read Weebly’s Privacy Policy here: https://www.weebly.com/uk/privacy

By using our website you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Weebly. Third party Cookies are used on our site to generate information about traffic to websites and their usage, and for targeted advertising. These Cookies are not integral to the functioning of our site and your use and experience of our site will not be impaired by refusing consent to them. 
 
Before Cookies are placed on your computer or device, your permission will be asked requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies, however certain features of our site may not function fully or as intended.
 
Certain features of our website depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings, but please be aware that our site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them. 
 
You can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser. 
 
It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
 
Changes to our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on our site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of our site following the alterations. We recommend that you check this page regularly to keep up-to-date. 
 
Contact us
If you have any questions about our site or this Privacy Policy, please contact us by email at info@envoride.com, or by post at 150 High Street, Sevenoaks, TN13 1XE. Please ensure that your query is clear, particularly if it is a request for information about the data we hold about you.
 
Envo Ride Ltd. Company number: 12407051. Registered address: 150 High Street, Sevenoaks, TN13 1XE