Warranty, servicing and after sales support

Giving you the back up and support you need, so you can focus on enjoying the ride.

Motorcyle / Scooter Warranty

• All of our electric motorcycles and scooters are sold with a 24 month manufacturers parts & labour warranty.
• Vehicles which qualify for the OLEV Plug In grant come with a 36 month warranty against the battery.

e-Bike Warranty

Please note that for all warranty claims, the dealership where the original purchase was made MUST be contacted in the first instance. If the dealer that your purchase was made from is no longer trading then please contact your nearest dealer.
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All bikes should be registered within 14 days of purchase either online or by post, using the form supplied with the bike.

To make a warranty claim, simply contact us at: support@envoride.com

Servicing

Electric motorcycles and mopeds are more reliable and require less maintenance than a petrol equivalent, thanks to the reduced amount of moving parts.
 
Bikes, including e-bikes, must be serviced by any dealer authorised for that marque, and the service schedule stamped to ensure the warranty remains valid. Consumables such as brake pads and tyres may be obtained and fitted from any competent motorcycle or bicycle shop.
 
If required, we can collect and return your bike for servicing (charges may apply).

Booking

Contact our service team at support@envoride.com if you have any questions about maintenance or to book in for a service.

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